INTRODUCTION
RWAllenartworks (“we”, “us” or “our”) recognises that your privacy is important, and we are committed to protecting the personal information we collect from you. The Privacy Act 1988 (Cth) (Privacy Act), Australian Privacy Principles and registered privacy codes govern the way in which we must manage your personal information. This policy sets out how we collect, use, disclose and otherwise manage your personal information.
If you have questions or concerns regarding this policy, you should first contact RWAllenartworks via any of the following means:
Email us at hello@rwallenartworks.com.au
Post PO Box 3691, South Brisbane Q 4101
COLLECTION OF INFORMATION
In order to use the RWAllenartworks website, RWAllenartworks may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by us is collected via correspondence from you or your company. This may be via the telephone, email, mail or directly through our website or social media accounts.
USE OF COLLECTED INFORMATION
Any details collected from RWAllenartworks users are required in order to provide you with our products and/or services, and a high level of customer service. Generally, we only disclose personal information about you for the purpose for which it was collected. We may disclose personal information about you to:
- Third party service providers who assist us in operating our business.
- Our related entities to facilitate our and their internal business process, if applicable; In some circumstances, the law may permit or require us to use or disclose personal information for other purposes.
ORDERS
If you purchase an artwork, RWAllenartworks may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal and billing addresses) and financial information (such as credit card number, expiration date, CCV number). RWAllenartworks uses this information for billing purposes and to fill your orders. If RWAllenartworks has trouble processing an order, it will use this information to contact you.
COMMUNICATIONS
RWAllenartworks uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. RWAllenartworks may also use this information for other purposes, including some promotional emails. If at any time a user wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing hello@rwallenartworks.com.au